At TT Logistics, we offer our customers a comprehensive On-Hold / Release Service that reliably supports them throughout their business processes, from procurement to transportation. Our services are designed to optimally support both new business relationships and existing partnerships. It is particularly important to us that all processes run smoothly, efficiently, and with a high level of trust. Our On-Hold / Release process ensures that these requirements are fully met.
But what exactly does the "On-Hold / Release" process mean, and what specific services do we offer our customers?
Our On-Hold Service provides our customers with a variety of benefits:
Collection of Goods from the Supplier: At the customer’s request, we arrange for the collection of goods directly from the supplier to ensure seamless processing.
Inspection of Goods for Quality and Quantity: We conduct a thorough inspection of the goods to ensure the quantity is correct, there are no damages, and the weight is accurate.
X-ray Inspection: Using our state-of-the-art X-ray facility, we inspect the contents of the shipment as per the customer's request, without opening the original packaging. This allows for a quick and secure examination of the goods.
Creation of Inspection Reports: We generate detailed inspection reports, including photographic documentation. These reports provide our customers with complete transparency regarding the condition of their goods.
Allocation of Goods: The goods are "held" for the buyer until all payment transactions are completed. Once finalized, the seller releases the goods for delivery.
Packaging, Labeling, and Order Picking: We handle the professional packaging, labeling, and order picking of the goods to ensure they arrive at the customer in perfect condition.
Delivery According to TT Logistics Standards: After meeting all of our stringent standards, the goods are delivered directly to the end customer. We always take into account the specific wishes and requirements of our customers.
Our customers highly value seamless communication with us. Therefore, we offer multiple communication channels, including Skype, WhatsApp, email, and telephone consultations. This way, we ensure that we are always reachable and can respond promptly to inquiries.
With our On-Hold / Release Service at TT Logistics, we ensure a reliable and high-quality handling of your business processes. Trust in our expertise and let us tackle your logistical challenges together.
